About Us

About
Globacare

Globacare is a leading broker for Private Medical Insurance, Life Insurance & International Health Insurance. Our office is based in sunny Bournemouth.

We have been helping clients for over 15 years in the health insurance market.

We have access to the UK’s leading insurers & preferential rates.

Our 3 aims:

Safe-guard your medical history

It’s important to ensure we switch without compromising previous conditions.

Reduce your premium

Our average savings are 32% (March 2018 - March 2019).

Match or improve your cover

We understand the need to offer comprehensive protection - in 95% of clients we have improved the scope of benefits.

A tailored policy to meet your needs

Nothing beats the experience of dealing with a company that really listens to what you need, and tailors their recommendation to fit your life and your circumstances.

Globacare is that company. We use our expert knowledge of the private medical insurance market to match our customers with the best possible policy.

Treating Customers Fairly

We recognise the need to ensure all customers receive a clear and simple explanation of our services, reassuring them of our commitment to treat them fairly at all times.

Globacare is authorised and regulated, as an Insurance Intermediary, by the Financial Conduct Authority (FCA). As part of the Principles for Business, and within FCA’s high level standards, a regulated firm must ‘pay due regard to the interests of its customers and treat them fairly’.

Our standards

We are wholly committed to this obligation and maintain the following standards:

  • As an Insurance Intermediary, Globacare is  focused on the importance of treating every customer fairly to maintain our excellent reputation in the Private Health Insurance marketplace
  • Our expert advisers enable us to offer our customers the best advice, service and solution to their healthcare plan requirements from our selected panel of leading insurers
  • We maintain a culture within Globacare to ensure our customers come first

Our commitment

To secure the continuation of our commitment to these standards, we:

  • Review on a regular basis our practices to ensure efficiency and competence at all times
  • Set a regular ‘Treating Customers Fairly’ monitoring refresher programme for staff and high standards of duty and care are maintained
  • Organise internal and external audits of the company
  • Invite customer satisfaction surveys from independent review site Working Feedback
  • Employ high levels of customer service and quality assurance, with simple and clear processes to handle any customer queries or concerns

Contact Us

CONTACT INFORMATION

679 Wimborne Road
Bournemouth
Dorset
BH9 2AT

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